Frequently Asked Questions

Where is My Book?

If you cannot find the download email link amongst your emails here are some tips.

• • Check your spam/junk folder sometimes overzealous spam filters get in the way and deliver the email there instead of your inbox.
  • If you paid with PayPal and your PayPal email address is different from the email you normally use, the book may be delivered to the email associated with your PayPal.
  • If you still don’t see it, email susanna[at]thenordicmum.com and we can help you get your download link!

How Do I Download My Book?

After Purchasing you will get an email with a link to the Book Funnel Link like below.  Just click the link and it will allow you to download your copy from BookFunnel.

The link will take you to BookFunnel, the book delivery platform.  Once you are on the BookFunnel page, click “Get My Book.” Select the type of device on which you would like to read the book and follow the step-by-step instructions for downloading to your specific device.

If you need help with getting the ebook to your device, just email: help@bookfunnel.com or check https://getbookfunnel.com/

If I buy an audiobook, how do I listen to it? Or get it to my favorite device? 

Once you purchase an audiobook, you will get an email from help@bookfunnel.com with a link to download the audiobook, and instructions for how to download and listen in their app, or on another device. If the email hasn’t arrived in 10 minutes after purchase, please look for it in your spam / junk folder.

If you need help with getting the audiobook to your device, just email: help@bookfunnel.com or check https://getbookfunnel.com/

For Paperback How Long the Delivery Takes? 

It depends on which country you’re in, and which shipping option you choose at checkout.

Each book is printed and sent to you specifically from the independent printer that I use and they might be printed in different countries than where the order is from.

You will be able to track your purchase through the link on the email you get after the purchase.

Why Buy from You When I can get Free Shipping and Cheaper Rates from a Big Online Book Store?

I cannot compete with the big online book stores but when you order from me know that you are supporting my writing journey and also the independent printer.

The books are of excellent quality and  I time to time give discounts to my books that are my website book shop specific.

How Does it Help Authors to Buy Direct? 

When you buy direct you are supporting me to write more, we get paid within days rather than weeks and months.

As exciting as it is to see your books at the big book stores it’s hard to get noticed in the crowded market. Our direct stores allow us to sell to our readers directly without the middle man.

Where Can I Post Reviews

• • You can write a review right here on this store! Just scroll down to the bottom of the page of the product you would like to review.
  • Goodreads
  • Amazon

Where Can I Read More?

When I publish more you get notified as part of my emails list. You can join up here.